Sony's Playstation Network And How They Are Handling It

    As you would imagine, with a large scale criminal cyber-attack, their would most certainly be a large scale investigation. Well, Sony has been and continues to conduct that investigation today into the details and events that forced Sony to take the Playstation Network ( PSN ) and Qriocity services offline. 

 Sony Computer Entertainment America's Chairman of the board, Kazuo Hirai has submitted his written answers to the questions by Subcommittee on Commerce, Manufacturing and Trade of the U.S. House of Representatives Committee on Energy and Commerce about the network intrusion and theft of user data and possible credit card data.

  While there is definite evidence that personal data has been stolen from the servers, Sony is uncertain  about the credit card numbers being stolen. The network service team and forensic teams have confirmed that queries were made to the servers for user data but that the hackers were also playing "clean-up" as they went along in order to cover their steps on how they executed this very well planned and highly sophisticated unauthorized intrusion. No major credit card companies have reported any increase in fraudulent activities to this date as a direct result of the cyber attack... but that still is not enough to rule out the possibility that the hackers have obtained them.

  More info on the Playstation Blog
 
  The 8 page written letter from Kuzuo Hirai

  So how does Sony Computer Entertainment of America plan to compensate it consumers for being patient while they investigate the matter and restructure the network and add extra security precautions? When services come back online, Sony is offering a "Welcome Back" program that will include 30 days of free Playstation Plus subscription, 30 days of free service for Music Unlimited service as well as extending these free subscriptions in the amount of total days the service has been offline. They also intend to offer complimentary identity theft services to U.S account holders.

  Sony's employees are still working diligently around the clock to get the network back online with an increase in firewalls, enhanced levels of data protection and encryption and even a new undisclosed loction to house their new servers.

 As you know, more information will be provided as it is received. Make sure you bookmark us to keep up to date with the Sony Playstation Network intrusion status!